Nagad77 Privacy Policy — Your data is safe with us

1What Information We Collect

We collect certain information when you register an account and use the platform on Nagad77. This data is necessary to provide our services, ensure security, and improve your experience. We never collect information that is not needed.

The types of information we collect include:

• Identity Information: Full name, date of birth, and National ID number (for KYC verification).
• Contact Information: Mobile number and email address.
• Financial Information: bKash, nagad, or Rocket account number (for transaction purposes).
• Device Information: IP address, browser type, operating system.
• Usage Data: Which games you played, when you logged in, and how long you used the platform.
• Transaction History: Records of deposits, withdrawals, and bets.

2How We Use the Information We Collect

Nagad77 uses your information only for specific, defined purposes. We never use your data beyond its original intent. The reasons for each use are detailed below:

Nagad77 may also use your information to notify you about new offers and promotions. If you prefer not to receive marketing messages, you can opt out at any time by contacting our support team.

3How Long We Retain Your Data

Nagad77 does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal and regulatory obligations.

• Data for active accounts is retained until the account is closed.
• Transaction records are retained for a minimum of 5 years (as required by law).
• KYC documents are retained for up to 3 years after account closure.
• Log files and technical data are retained for a maximum of 12 months.
• After withdrawing marketing consent, related data is deleted within 30 days.

4Sharing Data with Third Parties

Nagad77 does not sell your information to third parties. However, limited data may be shared with trusted partners where necessary to deliver our services. These cases are outlined below:

• Payment Processors: Required information is shared to process bKash, nagad, and Rocket transactions.
• KYC Partner: Trusted third-party providers may be used for identity verification.
• Law Enforcement: Data may be disclosed under court order or legal obligation.
• Technology Service Providers: Hosting and cloud service providers with whom we have strict confidentiality agreements.

In each of the above cases, Nagad77 ensures that third parties comply with our privacy standards and are not permitted to use your data for their own purposes.

5Cookies & Tracking Technologies

The Nagad77 website uses cookies and similar technologies to enhance your browsing experience and keep our services running smoothly.

• Essential Cookies: To maintain your login session and ensure site security — the site cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytical Cookies: To understand which parts of the site are most visited — all data is fully anonymized.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

6Your Privacy Rights

As a Nagad77 user, you have several rights over your own data. We take these rights very seriously.

7Children's Privacy

Nagad77 is a platform strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• If it comes to our attention that a minor has created an account, it will be closed immediately.
• All associated data will be promptly deleted.
• If parents believe their child is using Nagad77, they are urged to contact us immediately.

8Security Measures

Nagad77 follows industry-standard security practices to protect your data. While no one can guarantee 100% security on the internet, we remain vigilant at all times.

• SSL/TLS Encryption: All data is transmitted through encrypted channels.
• Two-Step Verification: OTP-based login provides an additional layer of account security.
• Regular Security Audits: Regular audits are conducted by independent external experts.
• Restricted Access: Staff can only access the information required for their specific role.
• Suspicious Activity Monitoring: Unusual logins or transactions are detected automatically.

9Privacy Policy Updates

Nagad77 may update this privacy policy from time to time. If significant changes are made, we will notify you in advance via site notifications or a message to your mobile.

• The date of any changes will always be noted at the top of this page.
• Minor changes will be applied directly to this page without prior notice.
• You will be notified at least 14 days in advance of any major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10Contact & Complaints

For any questions, concerns, or requests related to our privacy policy, contact our 24/7 support team. We are always happy to assist.

To exercise your privacy rights or submit any data-related request, reach out through our support channel. We will verify your identity and respond promptly.